Content and Procedure

How can I stop the consultation in the first 15 minutes and request a refund?
If you are not satisfied with the quality of the advice, you can let Mr. Sauerborn know in the first 15 minutes of the consultation, and cut the consultatio...
Wed, 6 Jan, 2021 at 7:31 AM
Will I receive a written summary of the consultation via email?
We will be glad to provide you with a written summary of the consultation via email. The time required for this service (typically 1-2 hours) will appear on...
Wed, 6 Jan, 2021 at 7:31 AM
What if you can’t answer one of my questions?
Occasionally, one or two detailed questions cannot be answered during the interview (for example, when we need to wait for a statement from an authority, or...
Wed, 6 Jan, 2021 at 7:31 AM
What if the consultation lasts longer than an hour?
If Mr. Sauerborn’s appointment schedule permits, the consultation can be extended, upon request. Otherwise, we will simply arrange another call with you. Yo...
Wed, 6 Jan, 2021 at 7:31 AM
What if the consultation takes less than an hour?
It often makes sense to suspend the consultation after the first half, and to resume the call in a few days. For one thing, you will be receiving a lot ...
Wed, 6 Jan, 2021 at 7:32 AM
Can the consultation be arranged as a conference call with an access code?
We will be glad to arrange the consultation as a conference call. We can send you the access code and international dial-in numbers for almost all countries...
Mon, 11 Jan, 2021 at 9:12 AM
Can other people (e.g. spouse, business partner, etc.) participate in the consultation?
You are quite welcome to invite other people to the consultation.
Mon, 11 Jan, 2021 at 9:13 AM
Will you call me at the time we agreed on, or should I call you?
Mr. Sauerborn will call you at the agreed time, at the number you provided. Punctuality is very important to us, and we don’t like to keep you waiting. ...
Mon, 11 Jan, 2021 at 9:13 AM
Does it make sense for me to provide you with comprehensive written information on my matter in advance, so that Mr. Sauerborn can study it?
It makes sense to send us comprehensive information in advance only if you wish to work on it during the consultation with Mr. Sauerborn. Mr. Sauerborn ...
Mon, 11 Jan, 2021 at 9:13 AM
How should I prepare for the consultation?
Ideally, you will have all facts and details about your matter at hand (especially figures, data, etc.). You should assume that Mr. Sauerborn will have deta...
Mon, 11 Jan, 2021 at 9:14 AM